The SLD SLACVX Cluster "How To Fix" page
This page is aimed primarily at operators and managers of the SLACVX
cluster. It describes common problems and how to fix them. If you are a
user of the SLACVX cluster and feel you have discovered a problem please
use the following mechanism to report it:
You may want to review the SLACVX system logs to see if some automated process
has already discovered the problem you have found, and whether someone has already
Non-Urgent problems with SLD Software
- Please report these problems using the
SLD Problem Tracking System
Non-Urgent problems with the system software or operation
- Send mail to firstname.lastname@example.org.
This is a mailing list which will send you mail to everyone responsible for
managing the cluster. Problems are normally only dealt with during business
hours however, so if your problem is urgent read on...
Urgent Operational problems with the SLACVX cluster
(including the SLD Batch and Staging systems)
- Please call the SCS HELP line at 926 HELP. Please report the symptoms of
the problem as fully as possible. Remember that the same help line is used
for reporting problems with Unix systems and Networking problems, so be
sure to make it clear that your problem concerns the SLACVX cluster.
This number works 24 hours a day, and will cause an operator to be
automatically paged outside of normal business hours. Your problem
will then be routed to the appropriate person to be fixed.
How To Fix...
The SLD Batch System
- under development
The SLD Staging System
See the Staging How To Fix Page